Frequently Asked Questions

Where is your outlet / store located?
We only operate from online. We don't have a outlet for customer walk-in. We have 2 warehouse located in Male & Hulhumale. From these warehouse we arrange deliveries only.


How to make a purchase?
You can purchase from our online store or you can Viber a screenshot of the item to +960 7685535. We can assist you choosing the best options.


What are the payment options?
We only accept Cash or Transfer. You can make payment when you receive the item.
Our Account Number is
BML MVR: 7730000370771
BML USD: 7730000370772
MIB MVR: 90103100725751000

Note: Before making payments please verify the availability contacting 7685535 (Viber)


Do you have BML Easy Pay / Islamic Bank / MFLC / POLCO Installment Scheme?
Sorry. We don't have a installment scheme yet.


What are your delivery locations?
Our services are only available in Maldives. We deliver Male, Hulhumale and Boats. We also deliver through Air Cargo (Maldivian Cargo / F&C Speed Delivery / Redbox Delivery).
For delivery we will need the following details.
Customer Name
Customer Contact
Location (only for Male and Hulhumale)
Island (If package is going to Island)
Boat Name (If package is going to Island)
Boat Contact (If package is going to Island)

Note: Additional charges of Cargo Services will be applied. We do not take delivery charges from our end.


Will I be able to get a Invoice for my purchase?
Yes. We are a Registered Business. You will get an invoice once requested.


How long will it take for my delivery?
We try to deliver daily requests within the day. Our delivery service will start from everyday 2pm onwards. Orders placed after 9pm will be forwarded to very next day.

 

Do you accept Returns and Refunds?
Read our Return / Refund / Exchange policy from here